At API Infotech, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our services.

🔒 1. Information We Collect

We collect the following types of personal information:

A. Personal Identifiable Information (PII)

Collected during purchases, registrations, or support:

  • Full Name

  • Email Address

  • Phone Number

  • Aadhaar/PAN/Identity Documents (for DSC or legal services)

  • Business Details (for GST, MSME, etc.)

  • Billing/Shipping Address

  • Payment Information (secured via third-party gateway)

B. Technical Information

Automatically collected when you visit our website:

  • IP Address

  • Browser & Device Information

  • Cookies and Usage Data

  • Location (approximate)

✅ 2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders (e.g., DSC, USB Tokens)

  • Provide business registration, software, or consultation services

  • Verify your identity for DSC issuance or government filings

  • Improve our website performance and user experience

  • Respond to customer service requests

  • Send service updates, offers, or promotional communications (you can opt out anytime)

🔁 3. Sharing of Information

We do not sell or rent your personal data.

We may share your information:

  • With certifying authorities (e.g., eMudhra, Sify, XtraTrust) for DSC issuance

  • With government portals (e.g., MCA, GST, MSME) for filings

  • With secure payment processors (Razorpay, Paytm, etc.)

  • With delivery partners for product dispatch

  • If required by law, legal process, or court order

🛡️ 4. Data Security

  • We implement strong security protocols including SSL encryption.

  • Sensitive data is stored securely with restricted access.

  • Payment details are handled only by PCI-DSS compliant third-party gateways.

📁 5. Data Retention

We retain personal data only as long as necessary:

  • For compliance, legal, and tax reasons

  • To fulfill services requested by you

  • To maintain account and transaction history

You can request data deletion (subject to service completion and legal requirements) by emailing us at info@apiinfotech.com.

🍪 6. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Track session activity and preferences

  • Deliver relevant advertisements

You may disable cookies via browser settings, but this may affect website functionality.

🔄 7. Third-Party Links

Our site may contain links to external websites (e.g., certifying authorities). We are not responsible for their privacy practices. Please review their respective policies.

👤 8. Your Rights

You have the right to:

  • Access your personal information

  • Correct or update your details

  • Request deletion or restriction of your data

  • Opt-out of marketing communications

To exercise these rights, email us at info@apiinfotech.com.

🧒 9. Children’s Privacy

Our services are intended for users above 18 years of age. We do not knowingly collect data from minors.

📆 10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

📞 Contact Us

For any privacy-related queries, please contact:
📧 Email: info@apiinfotech.com
🌐 Website: https://apiinfotech.com